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--- public:rem4:rem4-15:review_of_p5 [2015/09/28 11:23] – thorisson2
+++ public:rem4:rem4-15:review_of_p5 [2024/04/29 13:33] (current) – external edit 127.0.0.1
@@ Line 14: / Line 14: @@
 user-facing software should be to make its users happy, so it seems obvious that
 each update of a program should improve the software and make its users happier.
 However, in the real world software updates often seem to be accompanied by user
 complaints of needless change and new bugs.  For developers it can be difficult
 to tell whether these complaints come from a vocal minority or if they reflect
-the general feelings of users.
+the general feelings of users.  Much previous work has been done on mining social media to measure sentiment on specific topics (like tobacco products) and to track events over time (such as influenza cases).  However, to our knowledge no one has analyzed a large amount of social media data to determine if ongoing
-Much previous work has been done on mining social media to measure sentiment on specific topics (like tobacco products) and to track events over time (such as influenza cases).  However, to our knowledge
-no one has analyzed a large amount of social media data to determine if ongoing
 development of popular software products is actually making users happier.
 In this study we sampled a large amount of historical Twitter data about
 user-facing software such as Firefox, Tweetbot, and KDE.  We used sentiment
@@ Line 34: / Line 28: @@
 may warrant further investigation to uncover lessons about how to craft software
 that avoids angering its users.